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What is Jumpseating?

Jumpseating is a system that allows pilots to reposition themselves to any airport from your current destination without having to fly there first, essentially simulating a pilot deadheading on a flight to reach the starting point for their next flight.
You can use the Jumpseat system as much as you need to get yourself to your next starting point.

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When to Jumpseat?

Changing your Starting Location

Change your starting location to the airport you want to start your flight from without actually flying there.

After completing a Flight

You can use the jumpseat system to reposition yourself after landing at a destination where you don’t want to start your next flight from.

Exploring New Flights

Jumpseat to an airport that lets you fly to routes you haven’t flown before or fly from airports you haven’t been to before.

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How to Jumpseat?

1

Access the Jumpseat Feature

  1. Open the Phoenix Dashboard
  2. Navigate to “Book Flight Map” by clicking on the “Flight Center” dropdown
  3. Enable the “Jumpseats” option at the top of the page
2

Select the Destination Airport

  1. Use the globe or search fields to find the airport you want to jumpseat to
  2. Click on the airport you wish to jumpseat to, opening a pop up
  3. Click on the “Jumpseat” button.
You’ve now jumpseated to another airport!

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Jumpseat Resctrictions

There are some limitations to the jumpseat system:
You cannot jumpseat to another airport if you have an active booking. You must either:
  • Complete your booked flight and file a PIREP, or
  • Cancel your booking through the Phoenix Dashboard
You can only jumpseat to airports that are reachable from your current location - meaning airports you can normally fly to. For example, if you’re currently at Milan Malpensa Airport (LIMC / MXP), you can only jumpseat to destinations like John F. Kennedy International (KJFK / JFK) or Dubai International (OMDB / DXB).If you’d like to jumpseat to a destination not directly reachable - such as Hong Kong International (VHHH / HKG) - you’ll first need to jumpseat to a hub that connects to it, like Dubai International, and then jumpseat from there.

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Need Help?

If you’re still confused as to how the jumpseat system works, you can contact us for support here:

Discord

Answer your questions in our Discord Server.

Email

Contact our support team directly.